FAQs

We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover.
You can also check out securely via PayPal for extra convenience and buyer protection.

Your estimated delivery date will be shown during checkout and again in your confirmation email.
We ensure all orders are shipped on time  no surprise delays between your order and confirmation!

• USA Orders: 5–8 business days

• International Orders: 10–15 business days (depending on country and customs)
  Once shipped, you’ll receive tracking updates directly to your email.

Absolutely! We offer worldwide delivery with free standard shipping on all orders — no matter where you are!

Once your order has been shipped, a tracking number will be sent to your email.
You can use it to track your package through our Order Tracking page or directly via the courier’s website.

Please contact us at info@theprimeapperal.com within 48 hours of delivery with photos of the item.
We’ll arrange a replacement or refund right away.

Orders can be modified or canceled within 2 hours of placing them.
After that, the order enters processing and cannot be changed.
Email info@theprimeapperal.com immediately if you need to update something.

To qualify:

• Items must be unused, unwashed, and with all original tags attached.

• Sale and custom-made products are not eligible for returns.

For full details, please visit our Refund & Returns Policy